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Purchases & Downloads

What should I do if a downloaded 3D model has an issue?

If a downloaded 3D model has defects or errors, contact us at b2b@uncover3dmodelling.com with details and screenshots.

After verification, we will take appropriate action and issue a credit refund if necessary.


Free Credits
Just log in every week and get 5ⓒ (Up to 20ⓒ)
Paid Credits
Purchase more credits with Credit Packs or Coupons.
You can use both free and paid credits to download 3D models.
You can combine free and paid credits when buying 3D models.
Free credits will be used first.