Article 1 (Purpose)
These Terms of Service (hereinafter referred to as the "Terms") govern the rights, obligations, and responsibilities between Uncover 3D Modelling Co., Ltd. (hereinafter referred to as the "Company") and users regarding the use of digital content, including 3D modelling images (hereinafter referred to as "Content"), and related services provided online by the Company.
Article 2 (Definitions)
The terms used in these Terms are defined as follows:
1. "Company" refers to the entity engaged in economic activities related to the content industry and providing digital content and related services.
2. "User" refers to any person who accesses the Company’s website and uses the Content and services provided by the Company, regardless of whether they are a member or non-member.
3. "Member" refers to a User who has entered into a service agreement with the Company, has been assigned an ID, and is continuously provided with the Company's information and services.
4. "Non-member" refers to a User who uses the Company's services without registering as a Member.
5. "Content" refers to data or information expressed in symbols, text, voice, sound, images, or video that is produced or processed in electronic form for improved usability within an information network.
6. "ID" refers to a combination of letters and numbers designated by a Member and approved by the Company for identification and service use.
7. "Password" refers to a combination of letters and numbers set by a Member to verify identity and ensure confidentiality.
8. "Website" refers to the Company's online platform where it provides digital content and services to Members.
9. "Brand Page" refers to a designated virtual space within the Website where affiliated companies promote their products or services.
10. "3D Model" refers to three-dimensional representations of products, shapes, designs, films, and animations either directly provided by affiliated companies or created upon request by the Company.
Article 3 (Provision of Company Information)
The Company shall disclose its business name, representative’s name, office address (including consumer complaint handling office), telephone number, email address, business registration number, e-commerce registration number, and personal information management officer on the Website’s homepage to ensure accessibility for Users. However, the Terms may be made accessible through a linked page.
Article 4 (Posting of Terms and Conditions)
1. The Company shall ensure that Users can print the full Terms and review them during transactions.
2. The Company shall provide mechanisms for Users to inquire about these Terms and receive responses.
3. Before Users agree to these Terms, the Company shall highlight key provisions such as withdrawal of consent and refund conditions through separate linked pages or pop-ups for better understanding.
Article 5 (Amendments to the Terms)
1. The Company may amend these Terms within the scope permitted by relevant laws, including but not limited to the Content Industry Promotion Act, the Consumer Protection Act in Electronic Commerce, the Regulation of Terms Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
2. In case of amendments, the Company shall announce the revised Terms, including the effective date and reasons for amendment, on the Website’s homepage at least seven days prior to implementation and notify existing Members via email.
3. After the amendment notice, the Company shall confirm Users’ agreement to the revised Terms. If a User does not agree, either party may terminate the content usage agreement.
Article 6 (Interpretation of the Terms)
Matters not specified in these Terms shall be governed by relevant laws, government guidelines such as the Digital Content User Protection Guidelines, and common business practices.
Article 7 (Membership Registration)
1. Membership registration is completed when a User agrees to these Terms, submits a membership application, and the Company approves the application.
2. The following information must be provided when applying for membership. Items 1 through 3 are mandatory, while other items are optional:
o Full name and resident registration number or online personal identification number
o ID and password
o Email address
o Other information deemed necessary by the Company
3. The Company generally approves membership applications. However, approval may be denied in the following cases:
o The applicant has previously lost membership due to a violation of these Terms
o The applicant uses a false identity or another person’s identity
o The applicant provides false information or omits required details
o Approval is not possible due to the applicant’s fault or violation of the Terms
4. The Company may defer approval if there are technical or operational issues or if service infrastructure is insufficient.
5. If the Company rejects or defers a membership application, the applicant shall be informed. However, if notification is not possible due to reasons beyond the Company’s control, an exception may apply.
6. The membership agreement is considered effective when the Company’s approval reaches the User.
Article 8 (Special Provisions for Minors)
1. Users under the age of 14 must fully understand the purpose of personal information collection and use, obtain parental or legal guardian consent, and submit their information when applying for membership.
2. If parental or guardian consent cannot be verified, the Company may cancel or reject the membership application.
3. Parents or legal guardians of Users under 14 may request access to, correction of, or updates to the child’s personal information, or withdraw their consent for membership. In such cases, the Company shall promptly take necessary actions.
Article 9 (Changes to Member Information)
1. Members may view and edit their personal information at any time through the website’s account management page.
2. If any details provided during membership registration change, Members must update their information online or notify the Company via email or other communication methods.
3. The Company is not responsible for any disadvantages caused by a Member’s failure to update their information.
Article 10 (Management of ID and Password)
1. Members are responsible for managing their ID and password and must not allow third parties to use them.
2. If a Member becomes aware of unauthorized use of their ID or password by a third party, they must immediately notify the Company and follow the Company’s instructions.
3. If a Member fails to notify the Company or does not comply with the Company’s instructions regarding unauthorized use, the Company shall not be held liable for any resulting damages.
Article 11 (Notices to Members)
1. The Company may send notices to Members via the email address specified by the Member.
2. For general notices to all Members, the Company may post announcements on the website for at least seven days instead of individual notifications. However, for matters significantly affecting individual transactions, the Company shall send direct notifications.
Article 12 (Membership Withdrawal and Disqualification)
1. Members may request to withdraw from membership at any time, and the Company shall process the withdrawal immediately.
2. The Company may restrict or suspend a Member’s qualifications under the following circumstances:
o Providing false information during registration
o Failing to fulfill financial obligations related to service usage
o Disrupting another person’s use of the Company’s services or engaging in fraudulent activities
o Violating laws or public order while using the Company’s services
3. If a Member repeatedly engages in the above conduct or fails to resolve the issue within 30 days, the Company may terminate their membership.
4. If the Company terminates a membership, it shall notify the Member and provide at least 30 days for an appeal before finalizing the termination.
Article 13 (Posting of Content Information)
1. The Company shall provide the following details clearly on the initial content access screen:
o Name or title of the content
o Name, address, and contact details of the content provider
o Content details, usage methods, pricing, and other conditions
2. The Company shall also provide information on supported devices and minimum technical requirements at the time of the contract.
Article 14 (Formation of Service Agreement)
1. Users shall follow the steps outlined by the Company to request content usage. The Company shall ensure that Users understand the details before making a decision.
o Browsing and selecting content
o Entering required details such as name, address, phone number, and email
o Confirming essential terms, including cancellation policies
o Agreeing to the Terms and verifying consent
o Confirming the content usage request
2. The Company may reject or defer requests if:
o The applicant provides false or incomplete information
o The applicant is a minor attempting to access restricted content
o Service capacity or technical limitations prevent fulfillment
3. The contract is deemed formed when the Company’s approval notification reaches the User.
4. The approval notification shall include confirmation details and any necessary modifications or cancellations.
Article 15 (Order Confirmation and Cancellation)
1. The Company shall send an order confirmation notification to the User upon receiving a service request.
2. Users may request order modifications or cancellations if discrepancies are found in the confirmation. If the request is made before service execution, the Company shall process the request without delay.
Article 16 (Obligations of the Company)
1. The Company shall act in good faith and fulfill its responsibilities under these Terms.
2. The Company shall implement security measures to protect Users’ personal and financial information and shall disclose and comply with its privacy policy.
3. The Company shall ensure that Users can access their content usage history.
4. The Company shall promptly address User complaints related to content usage and notify Users of resolutions via email or other communication channels.
Article 17 (User Obligations)
1. Users must not engage in the following activities:
o Providing false information when applying or modifying details
o Using another person’s information without authorization
o Modifying or altering information posted by the Company
o Transmitting or posting prohibited information (such as unauthorized computer programs)
o Infringing upon copyrights or intellectual property rights of the Company or third parties
o Defaming or obstructing the business operations of the Company or third parties
o Posting or disclosing obscene, violent, or otherwise inappropriate content on the Company’s website
o Engaging in any other illegal or unfair activities
2. Users must comply with relevant laws, these Terms, guidelines related to Content usage, and any notices issued by the Company, and must not interfere with the Company’s operations.
Article 18 (Provision and Suspension of Content Services)
1. Content services are available 24/7, year-round.
2. The Company may temporarily suspend service provision due to maintenance, system replacements, malfunctions, network disruptions, or other operational reasons. In such cases, the Company shall notify Users in accordance with Article 11 (Notices to Members). If prior notice is not possible, notification may be provided afterward.
3. If an unjustified service suspension occurs, resulting in damages to Users, the Company shall provide compensation unless it proves the absence of intent or negligence.
4. The Company may conduct regular maintenance as necessary and shall announce the maintenance schedule in advance.
5. If service provision is discontinued due to business restructuring, cessation, or mergers, the Company shall notify Users as per Article 11 (Notices to Members).
Article 19 (Modification of Content Services)
1. The Company may modify Content services as necessary due to operational or technical reasons.
2. If modifications affect service content, usage methods, or availability, the Company shall notify Users at least seven days in advance on the initial Content access screen.
3. If the modifications significantly impact Users or are disadvantageous, the Company shall notify affected Users individually and obtain consent. Users who do not agree may continue using the existing service until discontinuation. If continued service is not feasible, the contract may be terminated.
4. The Company shall compensate Users for damages incurred due to service modifications or contract termination.
Article 20 (Information and Advertisements)
1. The Company may provide various service-related information to Users via announcements or email. Users may opt out of such emails at any time.
2. If the Company intends to provide information via phone, prior consent from Users shall be obtained.
3. The Company may display advertisements on the website, Content screens, or email communications. Users may opt out of receiving advertising emails.
Article 21 (Deletion of Posts)
1. The Company shall immediately delete any posts that violate the Act on Promotion of Information and Communications Network Utilization and Information Protection or contain harmful material for minors. However, age-restricted boards accessible only by adults may be exempt.
2. If a posted item infringes upon legal rights, affected individuals may request its removal or a counter-statement. The Company shall take necessary actions and notify the requester promptly.
Article 22 (Personal Information Protection)
1. The Company may collect only the minimum necessary information required for Content usage. Users must provide truthful responses when requested.
2. If personal information collection is necessary, the Company shall obtain the User’s consent.
3. The Company shall not use collected personal information beyond its intended purpose or share it with third parties without User consent. However, exceptions apply in the following cases:
o When providing anonymized data for statistical, academic, or market research purposes
o When necessary for identity verification to prevent fraud
o When legally required under applicable regulations
4. If the Company requires consent under clauses 2 and 3, it shall clearly inform Users of the personal information manager’s identity, purpose of collection, data usage, and third-party sharing details, in accordance with privacy regulations.
5. Users may withdraw their consent for personal information collection at any time.
6. Users may access, correct, or update their personal information. If Users request corrections, the Company shall not use the information until the necessary modifications are made.
7. The Company shall limit access to personal information and take security measures to prevent loss, theft, leakage, alteration, or damage. The Company is responsible for any damages incurred due to such incidents.
8. The Company or any third party that receives personal information from the Company shall use it within the agreed scope and promptly delete it when its purpose has been fulfilled.
9. The Company shall comply with applicable privacy laws and internal privacy policies to ensure the protection of Users' personal information.
Article 23 [Company’s Termination of Contract and Service Restrictions]
1. The “Company” may terminate the contract or restrict service usage for a specified period without prior notice if the “User” engages in any of the acts specified in Article 12, Paragraph 2.
2. The termination or restriction takes effect when the “Company” notifies the “User” using its designated communication method.
3. The “User” may file an objection to the termination or restriction following the procedure set by the “Company.” If the objection is deemed valid, the “Company” will immediately restore the service usage.
Article 23-2 [Prohibition of Unauthorized Use]
1. The “Company” considers the following actions as unauthorized use of the service:
1. Using the service with the same ID by individuals who are not part of the contract.
2. Allowing others to use one’s ID.
3. Selling, leasing, or transferring one’s ID and service access to others, or advertising such actions.
4. Running duplication programs while using the service.
5. Using the “Company’s” content to create derivative works through external programs.
2. If unauthorized use is detected, the “Company” may take the following measures:
1. Notify the violating user via phone, text message, or email and suspend or terminate their service contract.
2. The “User” must compensate the “Company” or any third party for any damages caused by unauthorized use.
3. If notified under Paragraph 2, the “User” may submit an explanation to the “Company’s” customer support. If the “User” proves that the violation was not intentional or due to negligence, the “Company” will extend the service period equivalent to the suspension period and may take additional remedial measures.
4. If a “User” unlawfully exports the service outside the platform, the “Company” may hold them legally and financially accountable.
5. Detection and Prevention of Unauthorized Use
1. The “Company” may monitor and analyze collected data such as IP addresses to detect unauthorized use.
2. If the “Company” finds that multiple institutions are using the same ID simultaneously, it may immediately suspend the ID or terminate the service contract.
6. A “legitimate customer” cannot request an extension or refund due to service restrictions imposed under this article and will be unable to use the service.
Article 24 [Compensation for User Damages Due to Defective Content]
The “Company” handles matters related to the criteria, scope, methods, and procedures for compensating users for damages caused by defective content in accordance with the Digital Content User Protection Guidelines.
Article 25 [Disclaimer]
1. The “Company” is not liable for any failure to provide content due to force majeure events such as natural disasters or equivalent circumstances beyond its control.
2. The “Company” is not responsible for any issues arising from content usage due to reasons attributable to the “User.”
3. The “Company” does not guarantee the reliability or accuracy of any information, materials, or facts posted by “Members” in relation to the content.
4. The “Company” is not responsible for any disputes that arise between “Users” or between a “User” and a third party in connection with the content.
Article 26 [Dispute Resolution]
In the event of a dispute, the “Company” will take appropriate and prompt action to address legitimate concerns or complaints raised by the “User.” If immediate resolution is not possible, the “Company” will notify the “User” of the reason and the expected timeline for handling the issue.
Article 27 [3D Model Credit Refund Policy]
1. Credit Refund Request Period
o A “Member” may request a refund within 7 days of purchase (after download).
2. Credit Refund Procedure
o Request Method: Email (b2b@uncover3dmodelling.com)
o Required Information: Description of the issue, software and file format used, download history, screenshots, etc.
o Processing Time: The “Company” will process the request within 14 days of receipt.
3. Conditions for Credit Refund
o If the purchased item is substantially different from its description and images (e.g., texture quality mismatch, missing key components, inaccurate model structure, making it unusable for its intended purpose).
o If the 3D model is damaged or textures/files are missing (quality issues).
4. Conditions for Credit Refund Denial
o If the model functions correctly, matches the description, and has been downloaded.
o If the refund request is due to a “Member’s” change of mind.
o If the purchase was made by mistake.
5. Additional Notes
o A “Member” is legally obligated to delete all copies of the downloaded product file when a credit refund is issued.
o The “Company” sells digital files for use in 3D software, not physical products.
Article 28 [Credit Pack Purchase and Refund Policy]
1. Credit Pack Purchase
Paid credits are immediately added to the account upon successful payment.
2. Refund Procedure and Policy
Refund Procedure
• Request Method: Email (b2b@uncover3dmodelling.com)
• Required Information: Purchase details, download history, screenshots, etc.
• Processing Time: The “Company” will process the request within 14 days of receipt.
Refund Terms
• A full refund can be requested if the paid credits remain unused within 7 days of purchase.
• If 7 days have passed or any paid credits have been used, a refund is not available.
• Refunds will be issued only to the original payment method used for the purchase.
• Once a refund request is approved, it may take up to 5 business days for the credit card cancellation or account deposit to be completed.
• Any refund may be subject to processing fees charged by the payment service provider. However, if the refund is due to the Company’s fault, no fees will be deducted.
• The default refund request period is within 7 days of purchase, but it may vary based on local laws in the “Member’s” country. For more details, please contact customer support.
Pricing and Credit Management
• Value-Added Tax (VAT) is applied at the time of sale and paid to the respective government of the buyer’s country. Taxes are displayed on the final payment page.
• Credit Pack Expiration: Purchased credits automatically expire 1 year after the purchase date.
Article 29 [3D Model Purchase Method and Credit Management]
1. 3D Model Purchase Options
• Models can be purchased using free or paid credits.
2. Types of Credits
• Paid Credits: Credits obtained through credit pack purchases or coupon redemption.
• Free Credits: Credits provided through events or special promotions (non-refundable).
• Coupons: Coupons distributed by the “Company” that allow a “Member” to receive paid credits upon redemption. Credits obtained via coupons are non-refundable.
3. Credit Management and Usage
• Free and paid credits automatically expire 1 year after being credited.
• A maximum of 20 free credits can be accumulated.
• Credits cannot be transferred to a third party or shared between accounts.
• Upon account deletion, all remaining credits will be forfeited.
Article 30 [License Agreement]
① License Rights:
1. Copyrights and other intellectual property rights related to works created by the "Company" belong to the "Company."
2. Copyrights and other intellectual property rights related to works provided under partnership agreements are owned by the respective partners.
3. The rights to 3D model licenses are non-exclusive and non-transferable. For individual buyers, the license is granted solely to the original purchaser. For team or corporate buyers, the license is granted to the respective team or corporation, and the 3D models may only be shared and used within the team or corporation. However, the license cannot be sold or transferred to third parties.
4. All 3D models are subject to a royalty-free license, meaning they can be used multiple times for various purposes without additional fees after the initial payment.
5. Available licenses include a Standard License and an Extended License, each with different usage scopes:
o Standard License: Limited commercial use permitted.
o Extended License: Unlimited commercial use permitted.
| Category |
Standard License |
Extended License |
| Royalty-Free Usage |
○ |
○ |
| 3D Model Modification |
○ |
○ |
| Number of Users |
Individuals, small teams (up to 5 members) |
Corporations |
| Scope of Commercial Use |
Limited commercial use |
Unlimited commercial use |
| Use Cases |
|
|
| Architecture/Interior Design |
- Personal projects, portfolio creation
- Small-scale architecture competitions
- Small-scale interior design (teams of up to 5 members)
|
- Large-scale commercial architecture and interior design (hotels, malls, offices, etc.)
- Large client projects
- Real estate advertising/promotional materials
|
| Publications |
- Personal webtoons, illustration images
- Personal blogs, SNS image content
- Personal promotional prints (business cards, pamphlets, posters, etc.)
*Logos and trademarks excluded.
|
- Platform-published webtoons
- Commercial publications (books, magazines, comics, etc.)
- Mass-distributed prints (brochures, catalogs, etc.)
*Logos and trademarks excluded.
|
| Video Content |
- Personal YouTube or SNS channel videos
- Small-scale brand promotional content
- Non-commercial personal video projects
|
- OTT or commercial movie content
- TV advertisements and large-scale commercial campaigns
- AR/VR-based commercial videos
|
| Game Content |
- Small-scale indie game production: Free distribution or small-scale sales
(up to 250,000 copies sold)
- Non-commercial AR/VR content and personal learning projects
*3D model data must be inaccessible to end users.
|
- Large-scale commercial game production
- Commercial AR/VR content
(No sales limit)
*3D model data must be inaccessible to end users.
|
| Educational Content |
- Individual student assignments, academic projects
- Non-commercial workshop and seminar materials
- Personal learning materials
|
- Paid courses and online learning material production
- Commercial workshop and seminar materials
- Paid textbooks for schools/educational institutions
|
② License Usage Restrictions:
1. Users must comply with the licensing policy (Standard License and Extended License) when using 3D model files and related content owned by the "Company" or its partners.
2. Users may modify purchased 3D models or create derivative works based on them. However, the usage of such derivative works is restricted according to the type of license purchased (Standard or Extended License).
3. 3D model files and derivative works created from them may not be copied, transmitted, published, distributed, broadcasted, or used for commercial purposes beyond the scope of the purchased license.
4. Users may utilize derivative works (e.g., 2D images, animations, videos) created from 3D models for personal or commercial purposes. However, usage is limited by the type of license purchased.
5. Users may not provide or share purchased 3D model files or derivative works beyond the scope of the purchased license with third parties.
6. Purchased 3D models may not be used for the production or sale of physical products such as 3D-printed goods.
7. When publishing, selling, or distributing final creations, purchased 3D models may not be distributed in a format accessible across all 3D applications (e.g., .skp, .blend, .obj, .fbx). The final product must integrate the purchased model in a proprietary file format, and the model itself must not be distributed as a separate folder (e.g., .zip file).
8. 3D models downloaded from the "Company" may not be sold, provided, or assigned to others in their original form. Uploading them to other 3D model marketplaces is strictly prohibited.
9. If the "Company" uses a user’s work under an agreement, it will obtain the user’s permission.
10. 3D models sold by the "Company" may not be used for AI training purposes. Extracting model data or incorporating it into AI training datasets is strictly prohibited. Violation of this policy may result in legal claims for damages, immediate account suspension, and revocation of previously purchased model licenses.
11. Users may not transfer, lease, or resell the rights granted under this contract.
③ License Duration and Termination:
The license agreement is valid from the date of purchase of the 3D model and may be terminated under the following conditions:
1. If the purchase of the 3D model is canceled, all rights under this agreement are immediately revoked.
2. If any terms of this agreement are violated, all rights and licenses related to the 3D model will be immediately terminated.
④ Warranty:
1. The 3D model must be used strictly according to the terms of this agreement. Unauthorized use may result in penalties or additional charges.
2. The "Company" does not guarantee that the content is free of errors or completely flawless. The "User" assumes full responsibility for its usage.
⑤ Liability:
1. The "Company" does not guarantee the rights to use any names, trademarks, or copyrighted designs included in the content. It is the "User’s" responsibility to obtain any necessary permissions or approvals.
2. The "Company" is not liable for any damages arising from the use of the content beyond the actual purchase price of the model. However, this limitation does not apply in cases of intentional misconduct or gross negligence.
3. The "User" bears all legal responsibility for any improper use of the content.
⑥ International Users and Legal Compliance:
International users must comply with the legal requirements of their respective countries. The "Company" reserves the right to modify the contract in accordance with local laws.
⑦ License Agreement Acceptance:
By purchasing or downloading a product from the "Company’s" website, the "User" is deemed to have agreed to the terms of this agreement.
Article 31 [Miscellaneous]
These terms and conditions are subject to periodic review and updates. Any updates will be communicated via email or public notice.
Effective Date: February 3, 2025