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Account & Payment

How can I get a refund for purchased credit packs?

You can request a refund within 7 days of purchase if the credits have not been used.

If you need a refund, please contact our customer service via email, and we will assist you promptly.


📢 Customer Service: b2b@uncover3dmodelling.com


Free Credits
Just log in every week and get 5ⓒ (Up to 20ⓒ)
Paid Credits
Purchase more credits with Credit Packs or Coupons.
You can use both free and paid credits to download 3D models.
You can combine free and paid credits when buying 3D models.
Free credits will be used first.